I have been in Europe and elsewhere across the globe several times। However, on 8th January I had this surprising experience at the Brussels airport। I was returning to Copenhagen from Annual leave at home। Brussels airport is the European hub of the Jet Airways, India’s truly private international airlines। On my arrival Passport control (immigration) officer greeted me with “Namaste”(नमस्ते), in very typical and authentic manner. I was taken for a surprise. But I was totally bold when he thanked me with “Dhanyawad”(धन्यवाद). For a moment I felt as if I am in heavenly India, with some gentleman Indian officer in the seat. But the reality was – place: Brussels and Passport Officer: Belgian national.
I thought for a moment as to what was a need for the officer to greet and thank me in Hindi? Answer was simple adapting to changes! With India’s economy on rise, many Indian’s are travelling often to Europe and America. Jet Airways designating Brussels as its European hub is an indicator of that significant rise of Indian tourist overseas. If overseas nations, has to continue to attract these Indian travelers often, then it is necessary to be friendly to them, or to create an environment where in Indian travelers continue to choose Brussels as their transit point for travel in and out Europe. What a smart decision on behalf of Belgian authorities to instruct its passport control officers to greet and thank in Hindi? This small gesture would certainly go long way. I thus realized another sutra of success, “Adapting to Changes”. Only those who could adapt to changing scenarios would continue to exist and prosper. Success is also directly proportional to rate of such adaptation to newer situations and scenario’s. Thus,
SUCCESS = ADAPTING TO CHANGES!
Thursday, January 10, 2008
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